Consumer Law Library

Lincoln Dental Supply Company, Inc.

Volume 27 · 27 F.T.C. 965

Citation
27 F.T.C. 965
Docket
3351
Complaint
1938-03-09
Decision
1938-09-14
Document type
final order
Case type
consumer protection
Statutes
FTC Act (section 5)
Industry
dental supply
Outcome
cease and desist
Relief
cease_and_desist; compliance_reporting
Hearing examiner
W. W. Sheppard (Trial Examiner)
Commission counsel
Alden 8S. Bradley
Source
Original volume PDF
Original PDF
This decision as a PDF

deceptive advertising

Cite this decision

Lincoln Dental Supply Company, Inc., 27 F.T.C. 965 (1938). Consumer Law Library, https://consumerlawlibrary.org/decisions/v027-0086

Report an error in this record (decision id v027-0086)

Order status: presumptively_terminable_pre_1995. Sunset may be extended by the latest qualifying federal-court complaint alleging an order violation; complaints, dismissal/appeal outcomes, and respondent-specific extensions are not fully tracked.

Cited by 0 later FTC decisions

Cites

Text (OCR of the scan at left; may contain errors)

In Tue Marrer or LINCOLN DENTAL SUPPLY COMPANY, INC.

COMPLAINT, FINDINGS, AND ORDER IN REGARD TO THE ALLEGED VIOLATION OF SEC. 5 OF AN ACT OF CONGRESS APPROVED SEPT. 26, 1914 Docket 3351. Complaint, Mar. 9, 19388—Decision, Sept. 14, 1938 Where a corporation engaged in sale of dental supply products to purchasers in other States, in competition with others engaged in sale and distribution of such products and who truthfully represent their status and quality and nature of their said products, and with three manufacturers, products of which had come to be well and favorably known because of established quality thereof to members of dental profession and which, through many years, had come to acquire good will of dental supply trade— {a Represented through advertisement which set forth and offered by name the cement of said three manufacturers, and which advertisement it caused to be inserted on frontispiece of a mail-order catalog distributed to prospective purchasers in the various States, that it was the legitimate and authorized representative of aforesaid three corporate manufacturers, facts being it was not such representative of any of aforesaid corporations and products therein referred to had not been purchased from any of them; a Represented through aforesaid advertisement thus offering such cement, that products referred to therein and there further described as “Government Sealed Stock, Guaranteed Quality although Liquid is Slightly Discolored,” were among those being currently made and offered by said three corporate manufacturers and were of equal quality for the uses intended as those being currently made by such manufacturers, other than for slight discoloration, facts being products in question were sold by corporations in question to the Government prior to 1919 for use during the war, and had lost their full usefulness for purpose for which made and sold, and were far inferior in quality as result of deterioration over period of time to those being currently made and sold by them for similar purposes; and ({c) Represented through aforesaid advertisement that United States Government had approved quality of said products, facts being it had not in any manner approved quality thereof, which, as aforesaid, was not equal to that of products being currently made and sold by corporate manufacturers aforesaid ;

With effect of confusing, misleading, and deceiving purchasers into erroneous belief that it was the authorized representative of said three corporate manufacturers, that quality of products referred to in advertisement in question had been approved by the Government and was guaranteed equal to that of products being currently made and sold for similar purposes by corporations in question, except as above noted, and of causing purchasers to buy said products by reason of aforesaid erroneous beliefs thus engendered, and of thereby unfairly diverting trade to it from such corporate manufacturers and other competitors who do not similarly or in any manner misrepresent their business status or quality and nature of their respective products:

Held, That such acts and practices were all to the prejudice and injury of the public and competitors and constituted unfair methods of competition. Complaint 27 Bh. Ee: Before Mr. W. W. Sheppard, trial examiner.

Mr. Alden 8S. Bradley for the Commission.

Complaint Pursuant to the provisions of an Act of Congress, approved September 26, 1914, entitled “An Act to create a Federal Trade Commission, to define its powers and duties, and for other purposes,” the Federal Trade Commission, having reason to believe that Lincoln Dental Supply Co., Inc., a corporation, hereinafter referred to as the respondent, has been and is using unfair methods of competition in commerce, as “commerce” is defined in said act, and it appearing to said Commission that a proceeding by it in respect thereof would be in the public interest, hereby issues its complaint and states its charges in that respect as follows:

Paracrapy 1. The respondent, Lincoln Dental Supply Co., Inc., is a corporation organized and existing under the laws of the State of Pennsylvania, having an office and principal place of business at 1010 Chestnut Street in Philadelphia, Pa. It is now, and for several years last past has been, engaged in the sale of dental supply products. To a substantial extent, sales of said products are made by respondent, to corporations, partnerships, firms, and individuals located in States other than the State of Pennsylvania, pursuant to which sales, and as a part thereof, shipments are made by respondent from the State of Pennsylvania through and into other States of the United States to such purchasers.

Respondent maintains, and during all the times mentioned herein has maintained, a course of trade in said dental supply products in commerce among and between the various States of the United States.

There are other corporations, partnerships, firms, and individuals engaged in the sale and distribution of similar products who truthfully represent the quality of their said products and the results to be obtained from the use thereof. The aforesaid corporations, partnerships, firms, and individuals cause their products, when sold, to be transported from their respective places of business to purchasers thereof located at points in the various States of the United States other than the State from which said shipment originated. The respondent is, and has been at all times herein mentioned, in competition in commerce among and between the various States of the United States.

Par. 2. In connection with the promotion of sale and sale of said products in commerce, as described herein, the respondent caused the following advertisement to be inserted on the frontispiece of its mail- LINCOLN DENTAL SUPPLY CO., INC. 967 965 Complaint order catalog which is distributed to prospective purchasers located in the various States of the United States:

Caulk’s-S. S. White-Smith Cement, $2.00 box $1.00, six boxes $5.00, Government Sealed Stock, Guaranteed Quality although Liquid is Slightly Discolored The dental supplies referred to in the foregoing advertisement were manufactured by L. D. Caulk Co., a Delaware corporation, with an office and principal place of business in Milford, Del., the S. S. White Dental Manufacturing Co., a Pennsylvania corporation, with an office and principal place of business in Philadelphia, Pa., and Lee S. Smith & Son Manufacturing Co., a Pennsylvania corporation, with an office and principal place of business in Pittsburgh, Pa. These corporations, for a long period of time, have been engaged in the manufacture and sale of dental supply products, and cause their products, when sold, to be transported from their respective places of business to purchasers thereof located in various States of the United States. In the sale and distribution of their said products, as aforesaid, they are in substantial competition with respondent and other corporations, partnerships, firms, and individuals likewise engaged in the sale and distribution of similar products in commerce among and between the various States of the United States and in the District of Columbia. Through many years the above-named corporations have acquired the good will of the dental supply trade, and the products manufactured by them have come to be well and favorably known to the members of the dental profession because of the established quality thereof.

Par. 3. The use of the advertisement set forth in paragraph 2 hereof has the capacity and tendency to create the impression in the minds of prospective purchasers that the respondent is the legitimate and authorized representative of the aforesaid corporation; that the products referred to in said advertisement are among those being currently manufactured and offered for sale by said corporations; that the United States Government has approved the quality of said products; and that the quality of said products is equal to the quality of the products being currently manufactured and sold by said corporations for similar purposes, except for slight discolorations. The respondent is not the representative of any of the aforesaid corporations, and the products referred to in the said advertisement were not purchased from any of them. The United States Government has not, in any manner, approved the quality of the products referred to in said advertisement, and the quality of the products referred to therein is not equal to the quality of the products being currently manufactured and sold by said corporations. In truth and in fact the products described and referred to in the aforesaid advertisement Findings 27 Ek. TE@s were sold by the aforesaid corporations to the United States Government prior to the year 1919, for use during the World War, and are products which have lost their full usefulness for the purpose for which they were manufactured and sold, and are far inferior in quality, as a result of deterioration over this period of time, to those being currently manufactured and sold by said corporations for similar purposes.

Par. 4. The said advertisement has the capacity and tendency to confuse, mislead, and deceive, and has confused, mislead, and deceived, purchasers into the erroneous belief that respondent is the legitimate representative of the corporations hereinabove referred to ; that the quality of the products referred to in said advertisement has been approved by the United States Government; and that the quality of said products is guaranteed to be equal to the quality of products being currently manufactured and sold by said corporations for similar purposes, except for slight discolorations, and to cause them to purchase said products on account of the erroneous beliefs thereby engendered. The use by respondent of the aforesaid advertisement has the capacity and tendency to unfairly divert, and has resulted in unfairly diverting trade to respondent from the corporations named herein and from other competitors of respondent who do not similarly, or in any manner misrepresent their status, or the quality and nature of their respective products. As a result thereof, substantial injury has been, and is now being done by respondent to substantial competition in commerce among and between the various States of the United States.

Par. 5. The aforementioned acts, practices, and methods of respondent, as hereinabove alleged, are all to the prejudice of the public and respondent’s said competitors, and constitute unfair methods of competition in commerce within the intent and meaning of Section 5 of an Act of Congress, entitled “An Act to create a Federal Trade Commission, to define its powers and duties, and for other purposes,” approved September 26, 1914.

Rerort, FINDINGS AS TO THE Facts, AND Orper Pursuant to the provisions of the Federal Trade Commission Act, the Federal Trade Commission, on March 9, 1938, issued, and on March 11, 1938, served, its complaint in this proceeding upon respondent, Lincoln Dental Supply Co., Inc., a corporation, charging it with the use of unfair methods of competition in commerce in violation of the provisions of said act. After the issuance of said complaint and the filing of respondent’s answer, the Commission, by order entered herein, granted respondent’s motion for permission to withdraw said LINCOLN DENTAL SUPPLY GO., INC. 969 965 Findings answer and to substitute therefor an answer admitting all the material allegations of fact set forth in said complaint and waiving all intervening procedure and further hearing as to said facts, which substitute answer was duly filed in the office of the Commission. Thereafter, this proceeding regularly came on for final hearing before the Commission on the said complaint and substitute answer, and the Commission, having duly considered the matter and being now fully advised in the premises, finds that this proceeding is in the interest of the public and makes this its findings as to the facts and its conclusion drawn therefrom.

FINDINGS AS TO THE FACTS ParacrapH 1. Respondent, Lincoln Dental Supply Co., Inc., is a corporation organized and existing under the laws of the State of Pennsylvania, having its principal office and place of business at 1010: Chestnut Street, Philadelphia, Pa. It is now, and for several years last past has been, engaged in the sale of dental supply products. Sales of said products are made by respondent to corporations, partnerships, firms, and individuals located in States other than the State of Pennsylvania, pursuant to which sales shipments are made by respondent from the State of Pennsylvania through and into other States of the United States to such purchasers. . Respondent maintains, and during all the times mentioned herein has maintained, a course of trade in said dental supply products in commerce among and between the various States of the United States. Par. 2. Respondent is now, and has been at all times mentioned herein, in competition with other corporations and with partnerships, firms, and individuals engaged in the sale and distribution of similar products who truthfully represent their status and the quality and nature of their respective products. Such corporations, partnerships, firms, and individuals cause their products when sold to be transported from their various places of business to the purchasers thereof located at points in the various States of the United States other than zhe State from which said shipments originated. Par. 3. In connection with the sale and distribution of its said products, respondent caused the following advertisement to be inserted on the frontispiece of a mail order catalog which it distributed to prospective purchasers located in the various States of the United States:

Caulk’s-S. S. White-Smith Cement, $2.00 box $1.00, six boxes $5.00, Government Sealed Stock, Guaranteed Quality although Liquid is Slightly Discolored ‘Par. 4. The dental supplies referred to in the foregoing advertisement were manufactured by L. D. Caulk Co., a Delaware corporation, Findings AGA ad WahOH, with an office and principal place of business in Milford, Del., the S. S. White Dental Manufacturing Co., a Pennsylvania Saiteriiies) with an office and principal place of besinon im Philadelphia, Pa., and Lee S. Smith and Son Manufacturing Co., a Pennsylvania corporation, with an office and principal place of business in Pittsburgh, Pa. These corporations for a long period of time have been engaged in the manufacture and sale of dental supply products and cause their products when sold to be transported from their respective places of business to purchasers of the same located in the various States of the United States.

In the sale and distribution of their said products, such corporations are in competition with respondent in the sale and distribution of dental supply products in commerce among and between the various States of the United States and in the District of Columbia. Through many years the above-named corporations have acquired the good will of the dental supply trade, and the products manufactured by them have come to be well and favorably known to the members of the dental profession because of the established quality thereof. Par. 5. The use of the advertisement as herein found has the capacity and tendency to create the impression in the minds of prospective purchasers that respondent is the legitimate and authorized representative of the aforesaid corporations; that the products referred to‘in said advertisement are among those being currently manufactured and offered for sale by said corporations; that the United States Government has approved the quality of said products; and that the quality of said products is equal to the quality of the products being currently manufactured and sold by said corporations for similar purposes, except for slight discolorations.

Par. 6. Respondent is not the representative of any of the aforesaid corporations and the products referred to in the said advertisement were not purchased from many of them. The United States Government has not in any manner approved the quality of the products referred to in said advertisement and the quality of the products referred to therein is not equal to the quality of the products being currently manufactured and sold by said corporations. The products described and referred to in the aforesaid advertisement were sold by the aforesaid corporations to the United States Government prior to the year 1919, for use during the World War and are products which have lost chee full usefulness for the purpose for which they were manufactured and sold, and are far inferior in quality as a result of deterioration over a period of time to those being currently manufactured and sold by said corporations for similae purposes.

LINCOLN DENTAL SUPPLY CO., INC. 971 965 Order Par. 7. The use of said advertisement by the respondent, as herein set out, has the capacity and tendency to confuse, mislead, and deceive, and has confused, misled, and deceived, purchasers into the erroneous belief that respondent is the authorized representative of said corporations; that the quality of the products referred to in said advertisement has been approved by the United States Government; and that the quality of said products is guaranteed to be equal to the quality of products being currently manufactured and sold by said corporations for similar purposes, except for slight discolorations; and has caused them to purchase said products on account of the aforesaid erroneous beliefs thereby engendered. Trade has been thus unfairly diverted to respondent from the corporations named herein and from other competitors of respondent who do not similarly or in any manner misrepresent their business status or the quality and nature of their respective products.

CONCLUSION The aforesaid acts and practices of the respondent as herein found are all to the prejudice and injury of the public and of respondent’s competitors and constitute unfair methods of competition in commerce within the intent and meaning of the Federal Trade Commission Act.

ORDER TO CEASE AND DESIST This proceeding having been heard by the Federal Trade Commission upon the complaint of the Commission and the answer of respondent, in which answer respondent admits all the material allegations of fact set forth in said complaint and states that it waives all intervening procedure and further hearing, and the Commission having made its findings as to the facts and conclusion that said respondent has violated the provisions of the Federal Trade Commission Act.

It is ordered, That the respondent Lincoln Dental Supply Co., Inc., a corporation, its officers, representatives, agents, and employees, directly or through any corporate or other device, in connection with the offering for sale, sale, and distribution of dental supply products in interstate commerce or in the District of Columbia, do forthwith cease and desist from:

1. Representing, through the use of the names of its competitors, or through any other means or device, or in any manner, that respondent is the authorized representative of such competitors, when such is not a fact;

Order oT BY. Tics 2. Representing that the products manufactured by competitors and offered for sale by the respondent are of equal quality for the use intended as those of current manufacture by said competitors, when such is not a fact;

3. Representing that products which have lost their full usefulness through deterioration are of the same or equal quality for the use intended, save for slight discoloration, as those of current manufacture ;

4. Representing that the United States Government has in any manner approved the quality of such products, when such is not a fact.

It is further ordered, That the respondent shall, within 60 days after service upon it of this order, file with the Commission a report in writing, setting forth in detail the manner and form in which it has complied with this order.

W. D. BOYCE CO. 973 Syllabus

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