Crew, Richard
Volume 114 · 114 F.T.C. 230
deceptive advertisinghealth claims
Cite this decision
Crew, Richard, 114 F.T.C. 230 (1991). Consumer Law Library, https://consumerlawlibrary.org/decisions/v114-0012
Report an error in this record (decision id v114-0012)
Cited by 0 later FTC decisions
Cites
Text (OCR of the scan at left; may contain errors)
IN THE MATTER OF RICHARD CREW CONSENT ORDER , ETC. , IN REGARD TO ALLEGED VIOLATION OF SECS. 5 AND 12 OF THE FEDERAL TRADE COMMISSIOK ACT Docket C- 3326. Cmnplaint, Mm' 4, 1991-Deci:sion, Mar. 4, 1.991 This consent order prohibits, among other things, the advertiser and distributor of the Diet Patch from making unsubstantiated efficacy claims for any product or service and from misrepresenting that a paid advertisement is an independent program. In addition, the order prohibits the respondent from disseminating or broadcasting "The Michael Reagan Show, Appearances For the Commission: Tracy S. Thorleifson. For the respondent: Pro se.
COMPLAINT Pursuant to the provisions of the Federal Trade Commission Act and by virtue of the authority vested in it by said Act, the Federal Trade Commission, having reason to believe that Richard Crew, an individual, hereinafter sometimes referred to as respondent, has violated the provisions of said Act, and it appearing to the Commission that a proceeding by it in respect thereof would be in the public interest, hereby issues its complaint stating its charges in that respect as follows:
PARAGRAPH 1. Respondent Richard Crew is an individual residing at 7968 Via Costa, Scottsdale, Arizona. Individually or in concert with others, he advertised, marketed and sold a weight-loss product, the EuroTrym Diet Patch " primarily by means of a 30-minute television advertisement made to simulate a regujar television talk show. PAR. 2. Respondent engaged in the advertising, offering for sale sale and distribution of a food, drug, device, or cosmetic, the EuroTrym Diet Patch, a product found in commerce. The EuroTrym Diet Patch comes within the classification of "drug," as that term is defined in Section 15(c) of the FTC Act, 15 U. C. 55(c). PAR. 3. The acts and practices of respondent alleged in this RICHARD CREW 231 230 Complaint complaint have been or are in or affecting commerce, as "commerce is defined in Section 4 of the FTC Act, 15 U. C. 44. PAR. 4. Since at least 1988, individually or in concert with others respondent promoted the sale of and sold numerous packages of the EuroTrym Diet Patch to consumers in various areas of the United States. A one-month supply of the EuroTrym Diet Patch sold for $49. , plus shipping and handling costs of $4. 00. Sales or the EuroTrym Diet Patch totalled approximately $4 833 000. To promote the sale of the EuroTrym Diet Patch, respondent appeared in a 30minute television commercial identified as "The Michael Reagan Show " which was broadcast on network, independent and cable television stations throughout the United States. PAR. 5. By and through the "Michael Reagan Show" and other statements and depictions, respondent represented, directly or by implication, that:
(a) Use of the EuroTrym Diet Patch prevents feelings of hunger. (b) Use of the EuroTrym Diet Patch enables users to lose substantial amounts of weight.
(c) Use of the EuroTrym Diet Patch enables users to lose weight in a large majority of cases.
(d) Competent and reliable tests or studies establish that the EuroTrym Diet Patch promotes weight loss. PAR. 6. In truth and in fact:
(a) Use of the EuroTrym Diet Patch does not prevent feelings of hunger.
(b) Use of the EuroTrym Diet Patch does not enable users to lose substantial amounts of weight.
(c) Use of the EuroTrym Diet Patch does not enable users to lose weight in a large majority of cases.
(d) No competent and reliable test or study establishes that the EuroTrym Diet Patch promotes weight loss. Therefore, each of the representations set forth in paragraph 5 was and is false, misleading or deceptive.
PAR. 7. Through the use of the statements and representations set forth in paragraph 5 and others not specifically set forth herein respondent represented, directly or by implication, that he possessed and relied upon a reasonable basis for each of the representations set forth in paragraph 5 at the time such representations were made. PAR. 8. In truth and in fact, respondent did not possess and rely , 232 FEDERAL TRADE CO:\:\ISSION DECISIONS Compaint 114 F.
upon a reasonable basis for making each of the representations set forth in paragraph 5 at the time such representations were made. Therefore, the representation set forth in paragraph 7 was and is false, misleading or deceptive.
PAR. 9. By and through "The Michael Reagan Show " respondent represented, directly or by implication, that "The Michael Reagan Show" was an independent consumer program that discusses variety of topics, including products like the EuroTrym Diet Patch. PAR. 10. In truth and in fact The Michael Reagan Show" was not an independent consumer program or anything other than paid commercial advertising. Therefore, the representation set forth in paragraph 9 was and is false, misleading or deceptive. PAR. 11. By and through "The Michael Reagan Show" and other statements and depictions, respondent, in numerous instances, represented, directly or by implication, that endorsements appearing in advertisements for the EuroTrym Diet Patch: (a) Reflect the honest opinions, findings, beliefs, or experience of the endorser;
(b) Reflect the typical or ordinary experiences of members of the public who have used these products; and (c) Were obtained from individuals or other entities who, at the time of providing their endorsements, were independent from all of the individuals and entities marketing the product. PAR. 12. In truth and in fact, in numerous instances, the endorsements appearing in advertisements for the EuroTrym Diet Patch;
(a) Do not reflect the honest opinions, findings, beliefs, or experience of the endorser;
(b) Do not reflect the typical or ordinary experience of members of the public who have used these products; and (c) Were obtained from individuals or other entities who, at the time of providing their endorsements, were not independent from all of the individuals and entities marketing the product. Therefore, each of the representations set forth in paragraph 11 was and is false, misleading and deceptive.
PAR. 13. Respondent' s dissemination of the false and misleading representations as alleged in this complaint constitutes unfair or deceptive acts or practices in or affecting commerce in violation of Sections 5(a) and 12 of the FTC Act.
RICHARD CREW 233 230 Decision and Order PAR. 14. Respondent's unfair or deceptive acts or practices as alleged in this complaint have caused substantial injury to consumers. Commissioner Starek not participating.
DECISION A:-D ORDER The Federal Trade Commission having initiated an investigatron of certain acts and practices of the respondent named in the caption hereof, and the respondent having been furnished thereafter with a copy of a draft of complaint which the Seatte Regional Office proposed to present to the Commission for its consideration and which, if issued by the Commission, would charge respondent with violation of the Federal Trade Commission Act; and The respondent and counsel for the Commission having thereafter executed an agreement containing a consent order, an admission by the respondent of all the jurisdictional facts set forth in the aforesaid draft of complaint, a statement that the signing of said agreement is for settlement purposes only and does not constitute an admission by respondent that the law has been violated as alleged in such complaint, and waivers and other provisions as required by the Commission s Rules; and The Commission having thereafter considered the matter and having determined that it had reason to believe that the respondent has violated the said Act, and that complaint should issue stating its charges in that respect, and having thereupon accepted the executed consent agreement and placed such agreement on the public record for a period of sixty (60) days, now in further conformity with the procedure prescribed in Section 2. 34 of its Rules, the Commission hereby issues its complaint, makes the following jurisdictional findings and enters the following order:
1. Richard Crew resides at 7968 Via Costa, Scottsdale, Arizona. 2. The Federal Trade Commission has jurisdiction of the subject matter of this proceeding and of the respondent, and the proceeding is in the public interest.
ORDER It is ordered That respondent, an individual, and respondent' Decision and Order 114 F. agents, representatives and employees, directly or through any partnership, corporation, subsidiary, division or other device, in connection with the advertising, packaging, labeling, promotion offering for sale, sale or distribution of any product or service in or affecting commerce, as "commerce" is defined in the Federal Trade Commission Act, do forthwith cease and desist from sellng, broadcasting or otherwise disseminating, or assisting others to seli broadcast or otherwise disseminate, in part or in whole the 3D-minute television advertisement for the EuroTrym Diet Patch described in the complaint and sometimes known as "The Michael Reagan Show. II.
It is further ordered That respondent, an individual, and respondent' s agents, representatives and employees, directly or through any partnership, corporation, subsidiary, division or other device, do forthwith cease and desist from:
A. Representing, directly or by implication, in connection with the advertising, packaging, labeling, promotion, offering for sale, sale or distribution of the EuroTrym Diet Patch or any other substantially similar weight control or weight reduction product or service in or affecting commerce, as "commerce" is defined in the Federal Trade Commission Act, that:
(1) Use of such product or service prevents feelings of hunger; (2) Use of such product or service enables users to lose substantial amounts of weight;
(3) Use of such product or service enables users to lose weight in a large majority of cases; or (4) Any competent and reliable test or study establishes that such product or service promotes weight loss.
For purposes of this Part II a "substantially similar weight control or weight reduction product" shall be defined as any product that is advertised to cause or aid weight loss through acupressure, acupathy or homeopathy that uses a bandaid or patch to apply a solution to the skin or that purportedly contains as its active ingredient calcarea carbonica.
B. Representing, directly or by implication, in connection with the advertising, packaging, labeling, promotion, offering for sale, sale or RICHARD CREW 235 230 Decision and Order distribution of any other product or service in or affecting commerce as "commerce" is defined in the Federal Trade Commission Act, that: (1) Use of the product or service prevents or reduces feelings of hunger;
(2) Use of the product or service enables users to lose substantial amounts of weight;
(3) Use of the product or service enables users to lose weight in a substantial number of cases; or (4) Any competent and reliable test or study establishes that use of the product or service promotes weight loss unless the representation is true and, at the time of making the representation, respondent possesses and relies upon a reasonable basis consisting of competent and reliable scientific evidence that substantiates the representation. Competent and reliable scientific evidence shall mean for purposes of this order any test, analysis research, study, surveyor other evidence that has been conducted and evaluated in an objective manner by persons qualified to do so, using procedures generally accepted in the profession or science to yield accurate and reliable results.
C. Failing to disclose clearly and prominently in any advertisement for any weight control or weight reduction product or service in or affecting commerce, as "commerce" is defined in the Federal Trade Commission Act, that dieting and/or exercise is required in order to lose weight; provided, however that this disclosure shall not be required if respondent possesses and relies upon competent and reliable scientific evidence demonstrating that the product or service in question is effective without dieting and/or exercise. It is further ordered That respondent, an individual, and respondent' s agents, representatives and employees, directly or through any partnership, corporation, subsidiary, division or other device, in connection with the advertising, packaging, labeling, promotion offering for sale, sale, or distribution of any product or service in or affecting commerce, as "commerce" is defined in the Federal Trade Commission Act, do forthwith cease and desist from: A. Making any representation, directly or by implication, regarding the performance, benefits, efficacy or safety of any food, drug or Decision and Order Jl4 F. device, as those terms are defined in Section 15 of the Federal Trade Commission Act, 15 U. C. 55, unless at the time of making the representation respondent possesses and relies upon competent and reliable scientific evidence that substantiates the representation. B. Making any representation, directly or by implication, regarding the performance, benefits, efficacy or safety of any product or service (other than a product or service covered under Subpart III.A), unless at the time of making the representation respondent possesses and relies upon a reasonable basis for each such representation. IV.
It is further ordered That respondent, an individual, and respondent' s agents, representatives and employees, directly or through any partnership, corporation, subsidiary, division or other device, in connection with the advertising, packaging, labeling, promotion offering for sale, sale or distribution of any product or service in or affecting commerce, as "commerce" is defined in the Federal Trade Commission Act, do forthwith cease and desist from: A. Csing, publishing, or referring to any endorsement (as "endorsement" is defined in 16 CFR 255(b)), unless respondent has good reason to believe that at the time of such use, publication or reference the endorsement reflects the honest opinions, findings, beliefs or experience of the endorser and contains no representation that would be false or unsubstantiated if made directly by respondent. B. Failing to disclose, clearly and prominently, a material connection, where one exists, between an endorser of any product or service and respondent. For purposes of this Part IV , a material connection shall mean any relationship between an endorser or any product or service and any individual or other entity advertising, promoting, offering for sale, selling or distributing such product or service, which relationship might materially affect the weight or credibility of the endorsement and which relationship would not reasonably be expected by consumers.
C. Representing, directly or by implication, that any endorsement of the product or service represents the typical or ordinary experience of members of the public who use the product or service, unless the representation is true.
RI CHARD CREW 237 230 Decision and Order It is further ordered That respondent, an individual, and respondent' s agents, representatives and employees, directly or through any partnership, corporation, subsidiary, division or other device, in connection with the advertising, packaging, labeling, promotion offering for sale, sale, or distribution of any product or service .in or affecting commerce, as "commerce" is defined in the Federal Trade Commission Act, do forthwith cease and desist from creating, producing, selling or disseminating;
A. Any commercial or other advertisement for any such product or service that misrepresents, directly or by implication, that it is an independent program and not a paid advertisement; B. Any commercial or other advertisement for any such product or service fifteen (15) minutes in length or longer or intended to fill a broadcasting or cablecasting time slot of fifteen (15) minutes in length or longer that does not display visually, in a clear and prominent manner, within the first thirty (30) seconds of the commercial and immediately before each presentation of ordering instructions for the product or service, the following disclosure: THE PROGRAM YOC ARE WATCHI:-G IS A PAID ADVERTISEMENT FOR (THE PRODCCT OR SERVICE)."
VI.
It is further ordered That, within fifteen (15) days after the date this order becomes final, respondent shall submit a truthful sworn statement, in the form shown in Exhibit A to this order that shall reaffirm and attest to the truth, accuracy, and completeness of respondent' s financial statements and the related documents ("Financial Statement" ) that were dated July 17 , 1990 , and previously submitted to the Commission.
VII.
It is further ordered That this order is expressly premised upon respondent's financial condition as represented in the sworn Financial Statement referenced above, which contains material information upon which the Commission relied in negotiating and agreeing to the 238 FEDERAL TRADE COMMISSIO:- DECISIOXS Decision and Order 114 F. lack of a redress payment in this order. If the Commission determines that respondent failed to file the truthful sworn statement required by Part VI of this order, or failed to disclose any asset, materially misrepresented the value of any asset, or made any other material misrepresentation or omission in his Financial Statement, the Commission may reopen the proceeding and take such action as the Commission deems appropriate. Proceedings instituted under this paragraph are in addition to and not in lieu of any other remedies as may be provided by law, including any proceedings the Commission may initiate to enforce this order.
VII It is further ordered That respondent shall, for a period of five (5) years from the date of entry of this order, notify the Commission within thirty (30) days of the discontinuance of his present business or employment and of his affiiation with any new business or employment. Each notice of affiliation with any new business or employment shall include the respondent's new business address and telephone number, current home address, and a statement describing the nature of the business or employment and his duties and responsibilities. The expiration of the notice provision of this Part VII shall not affect any other obligation arising under this order. IX.
It is further ordered That for three (3) years from the date that the practices to which they pertain are last employed, respondent shall maintain and upon reasonable request make available to the Federal Trade Commission, at a place designated by Commission staff for inspection and copying:
A. All advertisements and promotional materials subject to this order;
B. All materials relied on as substantiation for any representation covered by this order;
C. All test reports, studies or other materials in respondent' possession or control at any time that contradict, qualify or call into question any representation of respondent covered by this order or the basis on which respondent relied for such claim or representation; and D. All other materials and records that relate to respondent' compliance with this order.
RICHARD CREW 239 230 Decision and Order This part IX shall expire five (5) years after the date of entry of this order.
It is further ordered That respondent shall, within sixty (60) days after service of this order, and at such other times as the Federal Trade Commission may require, file with the Commission a report, in writing, setting forth in detail the manner and form in which he has complied with this order.
Commissioner Starek not participating.
EXHIBIT A Declaration of Richard Crew , Richard Crew, do hereby affirm and attest that the financial statements and related documents dated July 17 , 1990, that I submitted to the Federal Trade Commission, copies of which are attached hereto, were truthful, accurate and complete. I understand that should the Commission determine that I failed to disclose any asset, materially misrepresented the value of any asset, or made any other material misrepresentations, the Commission may reopen this proceeding, initiate an enforcement proceeding against me, or take other appropriate action.
I declare under penalty of perjury that the foregoing is true and correct. Executed on Richard Crew Complaint 114 F.