Uno Restaurant Corporation
Volume 123 · 123 F.T.C. 1038
deceptive advertisinghealth claims
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Uno Restaurant Corporation, 123 F.T.C. 1038 (1997). Consumer Law Library, https://consumerlawlibrary.org/decisions/v123-0102
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IN THE MATTER OF UNO RESTAURANT CORPORATION, ET AL.
CONSENT ORDER, ETC., INREGARD TO ALLEGED VIOLATIONS OF SECS. 5 AND 12 OF THE FEDERAL TRADE COMMISSION ACT Docket C-3730. Complaint, April 4, 1997--Decision, April 4, 1997 This consent order prohibits, among other things, the Massachusetts-based pizza corporations from misrepresenting the existence or amount of fat or any other nutrient or substance in any pizza or other baked crust food products. Appearances For the Commission: John T. Dugan.
For the respondent: Craig Fochler, Wildman, Harold, Allen & Dixon, Chicago, IL.
COMPLAINT The Federal Trade Commission, having reason to believe that Uno Restaurant Corporation, Pizzeria Uno Corporation, and Uno Restaurants, Inc., corporations ("respondents"), have violated the provisions of the Federal Trade Commission Act, and it appearing to the Commission that this proceeding is in the public interest, alleges: 1. Respondent Uno Restaurant Corporation is a Delaware corporation with its principal office or place of business at 100 Charles Park Road, West Roxbury, Massachusetts. 2. Respondent Pizzeria Uno Corporation is a Delaware corporation with its principal office or place of business at 100 Charles Park Road, West Roxbury, Massachusetts. 3. Respondent Uno Restaurants, Inc. is a Massachusetts corporation with its principal office or place of business at 100 Charles Park Road, West Roxbury, Massachusetts. 4. Respondents have manufactured, advertised, labeled, offered for sale, sold, and distributed products to the public, including thin crust pizzas known as Thinzettas, which are foods within the meaning of Sections 12 and 15 of the Federal Trade Commission Act. 5. The acts and practices of respondents alleged in this complaint have been in or affecting commerce, as commerce is defined in Section 4 of the Federal Trade Commission Act. UNO RESTAURANT CORPORATION, ET AL. 1039 1038 Complaint 6. Respondents have disseminated or have caused to be disseminated advertisements for thin crust pizzas, including but not necessarily limited to the attached Exhibits Al, A2, and B. These advertisements contain the following statements: A. Customer: Me,5 1 4 1 1 4 983 745 15 35 95.575363 I5 1 4 1 1 5 1012 745 91 35 96.972466 Likes 1 4 1 1 6 1117 750 38 30 96.439041 to5 1 4 1 1 7 1168 744 121 36 96.817886 watch5 1 4 1 1 8 1302 742 98 37 96.479309 what5 1 4 1 1 9 1413 744 15 35 96.479309 I5 1 4 1 1 10 1443 742 90 37 96.694092 eat. Chef: Then5 1 4 1 2 3 768 802 95 47 96.658356 keeps 1 4 1 2 4 878 798 182 50 86.687576 watching5 1 4 1 2 5 1078 831 6 7 66.717468 ..5 1 4 1 2 6 1128 801 28 36 80.838333 . Announcer: Introducing5 1 4 1 3 3 1016 864 100 42 96.635109 great5 1 4 1 3 4 1130 859 133 46 96.387779 tasting5 1 4 1 3 5 1277 858 73 36 96.930244 lows 1 4 1 3 6 1365 858 54 36 96.927628 fats 1 4 1 3 7 1431 857 80 36 96.293259 thin5 1 4 1 3 8 1525 862 97 32 96.728806 crust5 1 4 1 3 9 1633 856 161 48 96.390259 pizzas. (Exhibit Al, television commercial transcript, and Exhibit A2, television commercial videotape).
B. Uno's5 1 5 2 1 3 795 1089 114 26 95.792671 menus 1 5 2 1 4 924 1078 30 36 95.792671 is5 1 5 2 1 5 970 1077 68 37 96.300926 full5 1 5 2 1 6 1053 1077 46 37 96.985718 of5 1 5 2 1 7 1109 1078 46 35 96.944000 235 1 5 2 1 8 1172 1088 83 25 96.805229 news 1 5 2 1 9 1269 1075 179 47 95.930740 tempting5 1 5 2 1 10 1463 1075 119 37 95.930740 items.5 1 5 2 1 11 1612 1077 74 44 96.790970 Try5 1 5 2 1 12 1701 1086 68 26 96.401077 ours 1 5 2 1 13 1784 1075 21 35 96.575043 35 1 5 2 1 14 1821 1086 84 25 96.986092 news 1 5 2 1 15 1918 1074 109 45 96.133293 Deep5 1 5 2 1 16 2042 1071 96 38 96.133293 Dish4 1 5 2 2 0 496 1134 737 38 -1 5 1 5 2 2 1 496 1147 41 25 96.545197 or5 1 5 2 2 2 552 1137 20 35 95.176079 85 1 5 2 2 3 586 1147 85 25 96.778946 news 1 5 2 2 4 684 1135 148 37 96.325539 Lowfat5 1 5 2 2 5 844 1135 97 37 96.276863 Thin5 1 5 2 2 6 954 1135 108 37 96.595078 Crust5 1 5 2 2 7 1074 1134 159 37 96.454018 Pizzas. (Exhibit B, print advertisement).
7. Through the means described in paragraph six, respondents have represented, expressly or by implication, that their Thinzettas thin crust pizzas are low in fat. . :
8. In truth and in fact, in most cases respondents’ Thinzettas thin crust pizzas are not low in fat. Six out of nine types of Thinzettas thin crust pizzas contained from 14 to 36 grams of fat per serving at the time of dissemination of the advertisements referred to in paragraph six. Therefore, the representation set forth in paragraph seven was, and is, false or misleading.
9. The acts and practices of respondents as alleged in this complaint constitute unfair or deceptive acts or practices, and the making of false advertisements, in or affecting commerce in violation of Sections 5(a) and 12 of the Federal Trade Commission Act. Complaint 123k...
EXHIBIT Al PIZZERIA UNO TELEVISION COMMERCIAL TRANSCRIPT Customer 1:
Chef:
Announcer:
Super:
Customer 2:
Chef:
Announcer:
Super:
Customer 3:
Chef:
Ok, Pizzeria Uno, you do great deep dish pizza, but what about chicken? } Chicken, you ask? Take this...
Uno challenges your appetite with over twenty new dishes, like our chicken mushroom marsala with fettucine. [alternate version: Uno challenges your appetite with over twenty new dishes, like our grilled chicken breast sandwich with roasted red peppers]. At participating Restaurants Only.
Me, I like to watch what I eat.
Then keep watching ...
Introducing great tasting low fat thin crust pizzas. We have over twenty new dishes all made the Uno way. Your way to great food. .
Prices May Vary.
Hey, you forgot the appetizers! I don't think so.
EXHIBIT A2 EXHIBIT A2 ISA VIDEO TAPE UNO RESTAURANT CORPORATION, ET AL. 1041 1038 Complaint EXHIBIT B Uno's new menu is full of 23 new tempting items. Try our 3 new Deep Dish or 8 new Lowfat Thin Crust Pizzas. Or one of our new entrées like Grilled Vegetable Primavera or Lowfat Chicken Fajitas. Now there are more reasons than ever before to come to Uno's. PHUOLCTS Mey VARY At the Woodfield Mall - ay au Corner of Golf Road and Meacham Road Jon MS ~ Schaumburg 413-0200 CO —_—— wees == os ee eres pest seessSeS8S254 PSSSssssse 2-1 I 11 TWOCAN DINE FOR |; TWO CAN DINE FOR | ! $7 OFF : ; | 3] II e if e j ea ANY PIZZA, {1 it 1 : PASTA OR i i | -; “FAVORITE” ENTREE 4] Any regular size Deep Dish Pizza& yy ADY2 Pasta or “Favorite” Entrees & Ea two House Salads for one low price. 44 nwo: House Salads forone'low prices... 1 Sesnae sn vous Th ened pega V1 oe Za ore ste Or ore l = 1 Samcroanng “eftaLtanis “4 I ] 3 Sarucie seg tpbaurarts . ree ' a eee ee eee a) of Ww rd bi Decision and Order 123 F.T.C.
DECISION AND ORDER The Federal Trade Commission having initiated an investigation of certain acts and practices of the respondents named in the caption hereof, and the respondents having been furnished thereafter with a copy of a draft of complaint which the Boston Regional Office proposed to present to the Commission for its consideration and which, if issued by the Commission, would charge respondents with violation of the Federal Trade Commission Act; and The respondents, their attorney, and counsel for the Commission having thereafter executed an agreement containing a consent order, an admission by the respondents of all the jurisdictional facts set forth in the aforesaid draft of complaint, a statement that the signing of said agreement is for settlement purposes only and does not constitute an admission by respondents that the law has been violated as alleged in such complaint, or that the facts as alleged in such complaint, other than jurisdictional facts, are true and waivers and other provisions as required by the Commission's Rules; and The Commission having thereafter considered the matter and having determined that it had reason to believe that the respondents have violated the said Act, and that a complaint should issue stating its charges in that respect, and having thereupon accepted the executed consent agreement and placed such agreement on the public record for a period of sixty (60) days, now in further conformity with the procedure prescribed in Section 2.34 of its Rules, the Commission hereby issues its complaint, makes the following jurisdictional findings and enters the following order:
1. Respondent Uno Restaurant Corporation is a corporation organized, existing, and doing business under and by virtue of the laws of the State of Delaware, with its offices and principal place of business located at 100 Charles Park Road, West Roxbury, Massachusetts.
Respondent Pizzeria Uno Corporation is a corporation organized, existing, and doing business under and by virtue of the laws of the State of Delaware, with its offices and principal place of business located at 100 Charles Park Road, West Roxbury, Massachusetts. Respondent Uno Restaurants, Inc. is a corporation organized, existing, and doing business under and by virtue of the laws of the Commonwealth of Massachusetts, with its offices and principal place UNO RESTAURANT CORPORATION, ET AL. 1043 1038 Decision and Order of business located at 100 Charles Park Road, West Roxbury, Massachusetts.
2. The Federal Trade Commission has jurisdiction of the subject matter of this proceeding and of the respondents, and the proceeding is in the public interest.
ORDER DEFINITIONS For purposes of this order, the following definitions shall apply: 1. Unless otherwise specified, respondents shall mean Uno Restaurant Corporation, Pizzeria Uno Corporation, and Uno Restaurants, Inc., corporations, their successors and assigns and their officers, agents, representatives and employees. 2. In5 1 5 2 1 3 706 1473 53 29 95.585312 or5 1 5 2 1 4 772 1458 209 56 96.754173 affecting5 1 5 2 1 5 994 1457 269 44 95.967422 commerce shall mean as defined in Section 4 of the Federal Trade Commission Act, 15 U.S.C. 44. I.
It is ordered, That respondents, directly or through any corporation, subsidiary, division, or other device, in connection with the manufacturing, labeling, advertising, promotion, offering for sale, sale, or distribution of pizzas, or any other food product containing a baked crust, in or affecting commerce, shall not misrepresent, in any manner, expressly or by implication, through numerical or descriptive terms or any other means, the existence or amount of total fat or any other nutrient or substance in such product. If any representation covered by this Part either expressly or by implication conveys any nutrient content claim defined (for purposes of labeling) by any regulation promulgated by the Food and Drug Administration, compliance with this Part shall be governed by the qualifying amount for such defined claim as set forth in that regulation. Il.
Nothing in this order shall prohibit respondents from making any representation for any product that is specifically permitted in labeling for such product by regulations promulgated by the Food and Drug Administration pursuant to the Nutrition Labeling and Education Act of 1990.
Decision and Order 123 F.T.C.
Il.
It is further ordered, That respondents Uno Restaurant Corporation, Pizzeria Uno Corporation, and Uno Restaurants, Inc. and their successors and assigns shall, for five (5) years after the last date of dissemination of any representation covered by this order, maintain and upon request make available to the Federal Trade Commission for inspection and copying:
A. All advertisements and promotional materials containing the representation;
B. All materials that were relied upon in disseminating the representation; and C. All tests, reports, studies, surveys, demonstrations, or other evidence in their possession or control that contradict, qualify, or call into question the representation, or the basis relied upon for the representation, including complaints and other communications with consumers or with governmental or consumer protection organizations.
IV.
It is further ordered, That respondents Uno Restaurant Corporation, Pizzeria Uno Corporation, and Uno Restaurants, Inc. and their successors and assigns shall deliver a copy of this order to all current and future principals, officers, directors, managers, and franchisees, and to all current and future employees, agents, and representatives having responsibility for the preparation of advertising or promotional materials. Respondents shall deliver this order to current personnel within thirty (30) days after the date of service of this order, and to future personnel within thirty (30) days after the person assumes such position or responsibilities. V.
It is further ordered, That respondents Uno Restaurant Corporation, Pizzeria Uno Corporation, and Uno Restaurants, Inc. and their successors and assigns shall notify the Commission at least thirty (30) days prior to any change in the corporation(s) that may affect compliance obligations arising under this order, including but not limited to a dissolution, assignment, sale, merger, or other action: that would result in the emergence of a successor corporation; the UNO RESTAURANT CORPORATION, ET AL. 1045 1038 Decision and Order creation or dissolution of a subsidiary, parent, or affiliate that engages in any acts or practices subject to this order; the proposed filing of a bankruptcy petition; or a change in the corporate name or address. Provided, however, that, with respect to any proposed change in the corporation about which respondents learns less than thirty (30) days prior to the date such action is to take place, respondents shall notify the Commission as soon as is practicable after obtaining such knowledge. All notices required by this Part shall be sent by certified mail to the Associate Director, Division of Enforcement, Bureau of Consumer Protection, Federal Trade Commission, Washington, D.C. VI.
It is further ordered, That respondents Uno Restaurant Corporation, Pizzeria Uno Corporation, and Uno Restaurants, Inc. and their successors and assigns shall, within sixty (60) days after the date of service of this order, and at such other times as the Federal Trade Commission may require, file with the Commission a report, in writing, setting forth in detail the manner and form in which they have complied with this order.
VIL.
This order will terminate on April 4, 2017, or twenty (20) years from the most recent date that the United States or the Federal Trade Commission files a complaint (with or without an accompanying consent decree) in federal court alleging any violation of the order, whichever comes later; provided, however, that the filing of such a complaint will not affect the duration of: A. Any Part in this order that terminates in less than twenty (20) years;
B. This order's application to any respondent that is not named as a defendant in such complaint; and C. This order if such complaint is filed after the order has terminated pursuant to this Part.
Provided, further, that if such complaint is dismissed or a federal court rules that the respondent did not violate any provision of the order, and the dismissal or ruling is either not appealed or upheld on appeal, then the order will terminate according to this Part as though the complaint had never been filed, except that the order will not Decision and Order 123 F.T.C.
terminate between the date such complaint is filed and the later of the deadline for appealing such dismissal or ruling and the date such dismissal or ruling is upheld on appeal.
THE ADMINISTRATIVE COMPANY, ET AL. 1047 1047 Complaint